3516 Placita Del Suenos, SE Rio Rancho, NM (623) 302-3532 email@example.com
Operations/Sales Management/Business Development
Ambitious and results-driven with broad based expertise leading effective business development and operations strategy, performance management, and team leadership in support of multi-million dollar organizations in the enterprise technology industry.
Expertise in leading teams of cross-functional professionals in the implementation of effective operational strategies that substantially impact efficiencies and operating effectiveness; successfully executes complete responsibility for facets of business that include Operations, Client Relationship Management, Business Development, Process Improvement, and Employee Development.
A demonstrated record of success taking companies to the next level, as measured by performance, capabilities, and revenue; as an Account Manager with HP Inc., surpassed target in 2015 by 170%, with 130% of goal YTD for the current year.
Core CompetenciesOwns and Drives Business Effectively
Experience Converting New Business to Revenue
Salesforce & Sales Cycle Expertise
Skilled in Business Analytics and Forecasting
Strong in Client Relationship Development
Experience with Federal Contracts – SEWP IV, ADMC2, DPI, GSA & WSCA.
Managed Services Knowledge
4/2017 - Present: GovSmart, Inc., Charlottesville, VA (HQ), role is based in Rio Rancho, NM
Sr Account Executive, Hardware and Solutions into Federal Government
GovSmart is an 8(a) and HUB Zone Certified, Small Disadvantage Business. Role in serving DoD and administering ADMC-3 once released for consolidated buy periods over the next five years. Pursuing MS in Data Science with emphasis in Cybersecurity at Utica College, NY.
2015 to 2016: HP Inc., Rio Rancho, NM
Corporate Account Manager, Print Products Solutions
Fulfilled a critical role driving revenue by focusing on building sales strategies to boost market share through managing key accounts in the Healthcare, Financial, Manufacturing, Media and Energy verticals.
Demonstrated ability to increase revenue stream into existing accounts and new business development of global solutions to support the needs of companies growing through acquisition; led deal for an acquisition evolving to the growth for over 70,000 employees at 170 locations worldwide throughout North America, India, Latin America, China, and Europe.
Outstanding and exceptional results, surpassing target in 2015 by 170%, with 130% of goal YTD for the current year.
2013 to 2014: Office Depot Inc. Business Solutions Division, Phoenix, AZ
Vertical Market Manager, Federal Territory, Arizona
Customer base in federal and tribal accounts, securing agreements for office suppliers, furniture, and technology throughout a territory encompassing the state of Arizona.
New business and contract renewals, while exercising the authority to negotiate the key terms and conditions of contracts with each prospect.
Coordinated and led client presentations and hosted account business reviews to identify opportunities to provide additional services or address concerns with existing arrangements.
2010 to 2013: Hewlett-Packard Company, Rio Rancho, NM
Personal and Print Systems, Inside Account Manager, Federal (Department of Energy) (2012 to 2013)
As Personal and Print Systems Inside Account Manager, recruited with a mandate to lead the management of the Department of Energy Account, engaging in both direct sales and strategic partnerships with other vendors to meet the needs of every DOE office in the nation.
Served as a trusted advisor and subject matter expert, providing guidance and direction on new products, product roadmaps, and the configuration of workstations, personal computers, and mobile devices to work with HP solutions.
2011 to 2012: Image Print Group; State, Local, Education/Higher Ed (SLED) Account Manager
Met the challenge of growing revenue throughout SLED accounts within a territory encompassing Louisiana, Alaska, and Michigan, with key clients in Education, University, Healthcare, State and Local agencies
2010 to 2011: Image Print Group, Inside Account Manager, Federal DoD (Air Force/Army/Navy)
Recruited with a mandate to manage the print and image needs of key accounts. Coordinated and led tradeshows and customer facing meetings to discuss refresh and new business needs; CONUS/OCONUS wide:
Implemented security solutions across Air Force with CAC solutions; Common Access Card for printers. Security was to be rolled out across the country and abroad.
Funnel management, forecasts designed to provide insight into future inventory needs and projected revenue to meet targets.
Engaged in proposal development and contract renewals/responses
Surpassed targets in every period; ranked as a top performer, with outstanding marks for two consecutive years.
1994 to 2006: Intel Corporation, Rio Rancho, NM
Workforce Development Program Manager for Corporate Strategic Programs (2002 to 2006)
Corporate College Recruiter for the Global Staffing Team (2000 to 2002)
Project Manager and Manufacturing Supervisor, Technology Manufacturing Group (1994 to 2000)
Advanced rapidly through a series of positions hired as a new college graduate to work for a world class semiconductor corporation. Obtained invaluable expertise in operations/manufacturing, leadership, teamwork, recruitment, and workforce development. Successfully recruited some of the nation’s top engineering graduates, using focused strategies to secure talent in Design, Electrical, and Process Engineering.
Maintained accountability for an annual budget of over $1.5MM for the development of key educational partnerships and the funding of curriculum grants for intern/scholar programs throughout Arizona, California, and New Mexico; led the assessment of grant applications, and tracked the results of programs and projects to measure education value and community impact.
Education & Professional Advisory Boards
Bachelor of Business Administration Degree in Management – New Mexico State University
Grade Point Average 3.3
Member, Sigma Iota Epsilon
Member, Golden Key Honor Society
SCME- Southwest Center for Microsystems Education/NSF – Industry Advisory Member – (2005 – 06)
High Tech Workforce Initiative (NSF Advanced Technological Education) – 2005
College Initiative Award – Outstanding Focus on Education and Diversity – Intel Corporation, 2006
Pima Community College – Industry Advisory Board Member - 2004
DABCC – Dona Ana Branch Community College; Careers in Motion